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Bates Care Solutions

Support Coordination

Support Coordination

Are you on the lookout for reliable NDIS support coordination services in Victoria? Look no further than Bates Care Solutions, your trusted partner in navigating the National Disability Insurance Scheme (NDIS). As experienced support coordinators, we understand the intricacies of the NDIS system and are here to simplify the process for you.

Our services are characterized by robust structure, which includes efficient data collection systems and strong management structures. We emphasize a very short chain of command to ensure timely and responsive decision making. 

Our onboarding process is holistic and takes into account the participant and family input. We also meet with the allied health team to ensure that we design the supports effectively. Our aim is to ensure all behavior support and other plans are implemented and measured, to ensure that participant goals are met or at the least progress is made in achieving them. 

Understanding Support Coordination:

Support Coordination is a crucial element of the NDIS, designed to help participants like you make the most of their NDIS plans. At Bates Care Solutions, we take pride in our role as your advocates and guides throughout your NDIS journey. Our Support Coordinators are dedicated to finding the right supports for your unique needs, crafting comprehensive care plans, and building a network of Allied Health and Service Providers to enhance your quality of life.

The Three Levels of Support Coordination:

Level 1 - Support Connection:

  • At this foundational level, Bates Care Solutions assists you in establishing initial connections within the NDIS. We provide flexible services, customized to support everyone’s needs.
  • We’ll help you understand your plan, identify potential service providers, and ensure you start off on the right foot. Our staff are experienced, qualified and highly trained and have extensive experience supporting high and complex needs.
  • Our team’s expertise ensures that you kick-start your NDIS journey with confidence. We meet sector quality certification and legislative requirements.

Level 2 - Support Coordination:

  • Moving beyond the basics, Bates Care Solutions offers Level 2 Support Coordination.
  • Our experienced coordinators take a more active role in managing your NDIS plan.
  • We’ll assist you in building a robust support network, managing your budget effectively, and ensuring you receive the right services and supports to meet your goals.

Level 3 - Specialized Support Coordination:

  • For participants with complex needs or significant challenges, Bates Care Solutions offers Level 3 Specialized Support Coordination.
  • Our highly skilled team steps in to provide intensive support, working closely with your Allied Health Team, coordinating services, and advocating for your needs.
  • We understand that sometimes, a more specialized approach is required, and we’re here to deliver just that.

The Bates Care Solutions Difference:

What sets Bates Care Solutions apart is our unwavering commitment to your well-being. We go the extra mile by crafting Letters of Support to the NDIA, maintaining regular communication with you, and arranging necessary reports from your Allied Health Team. Our role isn’t just about coordination; it’s about being there for you, ensuring you’re heard, and providing support when life’s circumstances change.

In your NDIS journey, having the right Support Coordinator by your side can make all the difference

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LOCATION

Suite 616 / 434 St Kilda Road

Melbourne 3004

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CONTACT

Info@batescaresolutions.com.au

03 7044 8033

HOURS

Monday-Friday: 8 am – 8 pm
Saturday & Sunday CLOSED

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