logo

Bates Care Solutions

ABOUT US

About Us

Bates Care Solutions is a specialised support provider. Our inspiration was to go beyond just providing support staff. We recognised that if support staff are specially trained in one particular area they become experts in delivering supports to participants in that cohort. We have support professionals specializing in complex behavior, mental health, ASD and Trauma informed theraputic practice. 

With 16 years experience across Disability, Mental health and Childrens Services. Our team has learnt and implemented the key builders for successful supports. At Bates Care Solutions we believe good planning is a good foundation for any successful supports. The key blocks at Bates Care Solutions are, communicative collaboration, strong staff training, consistent systematic data collection and responsive management.

Our Teams

Management

Our leadership have clinical and frontline experience, and those years of hands-on management experience have brought about our model of care which deviates from a one-size-fits-all-all approach. Our leadership through their experience in frontline roles understand support staff experiences and perspectives, this has enabled effective and supportive supervisory responses to the day-to-day management of staff teams. This responsive and connected approach has ensured that service delivery gaps are promptly identified and resolved, ensuring the safeguarding of our participants. Our management promise is transparency and commitment. 

Support Professionals

With experience in the sector, we identified that current worker training is not sufficient to equip support staff with all the necessary skills, knowledge and guidance to provide well-rounded supports. At Bates Care Solutions, we have designed our internal training when they join our team. This ensures that they

Our Mission

To design and deliver supports that embody individualism and uniqueness. We understand that all disabilities are not visible and are not the same. We want to deliver services that bring true value and go beyond the monetary, to enable all our participants to live fulfilled, empowered, dignified lives.

Our Vision

Our vision is to deliver services to all our participants that achieve their aspirations and lead to a fulfilled life. To change the narrative of frustration with NDIS supports. We endeavour to design and create service excellence.

location Created with Sketch Beta.
LOCATION

Suite 616 / 434 St Kilda Road

Melbourne 3004

mail Created with Sketch Beta.

CONTACT

Info@batescaresolutions.com.au

03 7044 8033

HOURS

Monday-Friday: 8 am – 8 pm
Saturday & Sunday CLOSED

CONTACT US

NAME

🧑

EMAIL

✉️

MOBILE

📱

TYPE

ENQUIRY